Business, Built.Illustrative example
Boutique service studio
Positioning
Customer Journey
Automation
The business
A referral-only practice repositioned with a booking system built to convert enquiries into clients.
What needed clarifying
Add what the practice's positioning and enquiry process looked like before — where prospective clients were getting stuck.
What was designed and built
Add the specific positioning, customer journey, and automation decisions made for this business.
The outcome
Add what changed for the business once it launched.