Business, Built.Illustrative example
Food & hospitality brand
Website
Customer Journey
The business
An offline-only business given a clear digital front door and a path from browsing to ordering.
What needed clarifying
Add what the business's presence looked like before — how customers were finding and choosing it, and where that broke down.
What was designed and built
Add the specific website and customer journey decisions made for this business.
The outcome
Add what changed for the business once it launched.